FAQ's

  • Are Tilda cosmetic products organic and cruelty free?

    100% Yes! 

  • How can we contact you guys?
You can contact us at tildacosmetics@gmail.com or message 516-643-1151
  • What is your return policy?

We do not accept returns or exchanges due to the type of products being sold but you may receive a refund if you received the incorrect item or are missing items. You must email us within 10 days of receiving your items.

  • When do you guys ship?

We ship every Tuesday and Friday and yes we do international shipping also for my babes who were wondering!

  • What ingredients are used in your lip gloss?

Hydrogenated Polyisobutene (and) Ethylene/Propylene/Styrene Copolymer (and) Butylene/Ethylene/Styrene Copolymer/Coconut Oil/Castor Oil/Vegan liquid coloring/Vitamin E Oil

  • What ingredients are used in your lip balm?

Ethylhexl palmitate, Tridecyl trimellitate, Polyisobutene, Candelilla cera, Microcrystalline wax, Theobroma cacao (Cocoa) seed butter, cocos nucifera (coconut) oil, Butyr-ospermum parki (shea butter) oil, Parfum, Tocopherol (vitamin e), CI 15850

  • What ingredients are used in your lash glue?

Auqa, Styrene/Acrylates copolymer, Polyacrylic acid, Phenoxyethanol

  • How do I check the status of my order?

When you finish placing your order you will receive an order confirmation email and then when It ships you will get a shipping confirmation email that will give you your tracking number to see where your package is.

  •  How do I find out which lash is which on the box?

When you open the box behind It there will be a series of letters and numbers that match to a certain style. The styles are:

-ES39-Tilda

-ES41-Lyvie

-ES44-Halle

-ES54-Jess

-3D613-E Badu

-3D618-Tia

-3D622-Nat

-3D630-Laure