- Are Tilda cosmetic products organic and cruelty free?
- How can we contact you guys?
- What is your return policy?
We do not accept returns or exchanges due to the type of products being sold but you may receive a refund if you received the incorrect item or are missing items. You must email us within 10 days of receiving your items.
- When do you guys ship?
We ship every Tuesday and Friday and yes we do international shipping also for my babes who were wondering!
- What ingredients are used in your lip gloss?
Hydrogenated Polyisobutene (and) Ethylene/Propylene/Styrene Copolymer (and) Butylene/Ethylene/Styrene Copolymer/Coconut Oil/Castor Oil/Vegan liquid coloring/Vitamin E Oil
- What ingredients are used in your lip balm?
Ethylhexl palmitate, Tridecyl trimellitate, Polyisobutene, Candelilla cera, Microcrystalline wax, Theobroma cacao (Cocoa) seed butter, cocos nucifera (coconut) oil, Butyr-ospermum parki (shea butter) oil, Parfum, Tocopherol (vitamin e), CI 15850
- What ingredients are used in your lash glue?
Auqa, Styrene/Acrylates copolymer, Polyacrylic acid, Phenoxyethanol
- How do I check the status of my order?
When you finish placing your order you will receive an order confirmation email and then when It ships you will get a shipping confirmation email that will give you your tracking number to see where your package is.
- How do I find out which lash is which on the box?
When you open the box behind It there will be a series of letters and numbers that match to a certain style. The styles are: